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Is it pointless breaking out in a sweat, carrying a garland of garlic around your neck and carrying a crucifix while gnashing ones teeth over the prospect of opening a trouble ticket with IT support?
Is your support experience one of those smooth, prompt, courteous and relationsip strengthening affairs where even the most cynical non-tekkie arseholes like me would melt into an admiring gung-ho “support the support team” fanatic?
No, I thought not. I hear you ask why?
